Steel City Choristers operates with robust policies and procedures, conforming to recognised standards and best practice.


We value, trust and empower our people. This includes making sure that everyone feels safe. To achieve this, we operate at all time in line with our comprehensive safeguarding policy.

Our policy describes how Steel City Choristers seeks to promote the welfare of all children and vulnerable adults. This commitment is shared by everyone involved, and all have a responsibility for protecting children, young people, and vulnerable adults from harm. As a registered charity, the safeguarding of everyone entrusted to our care is the responsibility of our trustees.

For any enquiries about safeguarding or to report a concern, please refer to the procedures and specific contact details within our policy.


Our Code of Conduct sets out the behaviour that we expect of everyone involved in Steel City Choristers. As well as some general principles that apply to everyone, there are separate sections for adult volunteers, paid workers, Clerks, Choristers and Trustees. 


We value feedback because it helps us to understand and meet the needs of the people we work with and the communities we serve. We hope that people will feel able to raise any issues they have early so that they can be addressed before they cause any significant concern.

This policy explains how you can provide feedback, or if necessary make a formal complaint. 


Steel City Choristers considers the privacy and confidentiality of data as a matter of the utmost importance.

We are registered with the Information Commissioner’s Office and all our policies are written taking account of the UK General Data Protection Regulation (GDPR). As a registered charity, our compliance with these regulations are regulated by the Charity Commission. 

Our Privacy Notice sets out what data we collect, how we use and store it, and what your rights are. 


Steel City Choristers keeps money aside as a reserve to protect against drops in income and allow us to take advantage of new opportunities.

Our Financial Reserves Policy explains in more detail why we need reserves, and how much we aim to hold in reserve and why.